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Lenss

Paid

★ 1 • Updated Aug 20, 2026, 03:41 PM

Lenss is a SaaS platform for product teams to collect, categorize, and cluster user feedback from multiple channels.

Use Cases ▼

Collecting bug reports and feature requests from users via hosted portal

Automatically grouping similar feedback into thematic clusters

Prioritizing critical issues using automated scoring

Tracking feedback volume and trends over time

Submitting feedback programmatically via REST API

Integrating with Slack/Discord via webhooks

What Problem It Solves ▼

Product teams often receive unstructured user feedback across channels; manually tagging and clustering is time-consuming. Lenss automates this by using AI to group similar feedback, prioritize by impact and frequency, and surface actionable insights so teams can decide what to build next.

Key Features ▼

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Automatic semantic clustering of feedback

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Automated priority scoring and critical cluster identification

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Developer-friendly REST API and webhook pipelines

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Hosted public feedback portal with zero setup

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Real-time feedback stream and volume analytics

Overview

Lenss is a SaaS platform for product teams to collect, categorize, and cluster user feedback from multiple channels. It automatically groups unstructured feedback into thematic clusters using semantic clustering (pgvector + embeddings) and assigns categories and priorities. Users can capture feedback via in-app widgets, a hosted public portal, or REST API, with metadata such as user email, rating, and source.

Full Description ▼

The platform provides analysis features including volume analytics, status tracking, and critical cluster identification. It supports developer-friendly REST APIs, webhook pipelines, and Polar.sh monetization integration. Pricing starts at $15 per month with up to 3 projects and 1,000 submissions per month, including a 14-day free trial.