Problem solved

Generic website chatbots often only answer questions and fail to convert visitors. NIVA solves this by combining industry-trained AI personas with the business's own content to provide accurate answers, capture lead contact details naturally in conversation, and book meetings automatically, so website visitors become customers even outside business hours.

Use cases

• 24/7 customer support on a company website
• Lead capture from website visitors via natural chat
• Appointment and meeting booking automation
• Sales qualification for retail and D2C websites
• Industry-specific FAQ answering from uploaded documents
• Routing visitors between sales, support, and booking agents
• No-code workflow automation inside the chat widget
• White-label chatbot deployment for agencies and brands

Audience

• Business Users
• Startups
• Enterprise
• Product Managers
• Developers

Pros

• Industry-trained personas reduce setup time
• No-code deployment with a single website snippet
• Built-in lead capture and meeting booking
• Multi-agent routing across sales and support
• White-label branding and flat monthly pricing

Cons

• Requires uploading quality content for accurate answers
• Limited to supported industries and pre-built personas
• Proprietary SaaS platform, not self-hostable
• Advanced customization may require understanding of flows
• Pricing details beyond free tier not fully detailed on homepage