OnDial

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• Updated Aug 14, 2026, 03:14 AM

OnDial is a software-as-a-service (SaaS) platform that provides AI voice agents for automating business phone calls and customer conversations.

Use Cases ▼

Automated appointment scheduling for healthcare and service businesses

AI-powered lead qualification for sales teams

24/7 customer support and inbound call handling

Automated payment reminders and notifications

Customer feedback and survey collection

Sales outreach and follow-up calls

CRM integration for automatic call logging

What Problem It Solves ▼

Many businesses lose leads, waste time on manual call logging, and struggle with overwhelmed call queues, especially after business hours. OnDial addresses these challenges by automating phone conversations with AI voice agents that can qualify leads, schedule appointments, answer common questions, and perform outreach, allowing human teams to focus on higher-value tasks.

Key Features ▼

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Automates both inbound and outbound calls

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Supports multilingual voice agents

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Offers industry-specific solutions for healthcare, finance, real estate, etc.

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Includes CRM integration and call analytics

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Global coverage across 64+ countries

Overview

OnDial is a software-as-a-service (SaaS) platform that provides AI voice agents for automating business phone calls and customer conversations. The platform supports a range of inbound and outbound call scenarios, including appointment scheduling, lead qualification, customer support, surveys, payment reminders, and notification delivery. It offers CRM integration, call analytics, and a dashboard for managing voice agents.

Full Description ▼

OnDial targets a wide array of industries, with dedicated solutions for healthcare, insurance, finance and banking, real estate, manufacturing, travel, logistics, retail, telecommunications, automotive, education, and hospitality. The platform advertises multilingual capabilities and global reach, claiming coverage across 64+ countries and thousands of cities.

The service is designed to reduce manual call workloads, prevent missed leads, and provide 24/7 customer engagement. Businesses can start with a free trial and access an API for deeper integration. Pricing details are not publicly listed on the homepage.