sensai
Sensai is a no-code platform that enables businesses to build and deploy AI-powered sales and support agents. Users can point the system at their website, documentation, PDFs, and custom Q&A pairs, and Sensai automatically trains an agent on that content, keeping it updated when sources change. The platform aims to provide a ready-to-use conversational agent that can be embedded on any website with a single line of code. The agent handles both sales and support functions: it answers common support questions, qualifies leads by capturing contact information and intent, schedules meetings, and hands off to human representatives when necessary. Sensai offers customization options such as tone, branding, suggested questions, and lead capture rules. It also provides a real-time preview during setup. Sensai offers a freemium pricing model with a free tier (limited to 50 messages per month) and paid plans starting at $29/month for more messages, storage, team members, and access to premium AI models. The Pro plan at $79/month includes multiple agents, advanced integrations like Cal.com and Calendly, and auto-refresh of data sources.
- Category
- AI Agents
- Pricing
- Freemium
Problem solved
Sensai addresses the challenge of providing instant, accurate customer support and sales interactions without requiring a large human team. It automates responses to common questions, captures leads, and schedules meetings, reducing response times and freeing up staff to focus on complex issues.
Use cases
- Automated customer support chat on business websites
- Lead capture and qualification from website visitors
- Scheduling demos and meetings automatically
- Answering frequently asked questions from company documentation
- Handing off complex queries to human agents
- Training on internal PDFs and docs for accurate responses
Audience
- Business Users
- Startups
- Enterprise
- Product Managers
Pros
- No-code setup and easy embedding
- Automatically trains on company data
- Combines sales and support in one agent
- Built-in lead capture
- Freemium plan available
Cons
- Limited customization for advanced users
- Message limits on lower tiers
- Dependence on external AI models
- No self-hosted option
- May require manual review for complex queries
Official website: https://www.sensai.co/
Canonical LambdaBase page: https://www.lambdabase.com/tools/sensai