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TaxiCloud

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★ 7 • Updated Jun 11, 2026, 07:45 PM

TaxiCloud is a modern dispatch operating system purpose-built for taxi and private-hire fleets, initially focused on the UK and Ireland market.

Use Cases ▼
01

Dispatchers use the AI Copilot to automatically assign jobs to the nearest available driver based on real-time GPS and SLA urgency, reducing average dispatch time to 42 seconds.

02

Fleet managers generate compliance reports for UK PHV and NTA Ireland authorities, including driver and vehicle licensing details, directly from the system.

03

Drivers use the Android app to accept ride offers with one tap, navigate to pickups, and process cash or card payments (Stripe Tap-to-Pay) with in-app settlement views.

04

Operators embed a booking widget on their website to allow customers to book rides directly, with custom pricing rules and instant confirmation.

05

Multi-base fleets configure coverage zones, airport restrictions, and time-window rules to automatically route jobs to the correct base and ensure compliance.

06

Solo operators graduating from spreadsheets use the Starter plan to manage up to 5 drivers, accept bookings, and take card payments online.

What Problem It Solves ▼

Taxi and private-hire fleet operators grapple with fragmented software stacks for managing bookings, manual dispatch, driver coordination, payment collection, and regulatory compliance. These disjointed tools lead to inefficient operations, SLA breaches, driver underutilization, and time-consuming administrative overhead. TaxiCloud solves this by providing a unified, AI-augmented platform that automates booking ingestion, streamlines dispatch with intelligent matching, processes payments end-to-end, generates council compliance reports automatically, and delivers real-time operational visibility, allowing fleets to scale without proportional headcount growth.

Key Features ▼
✓

All-in-one platform consolidating booking, dispatch, payments, compliance, and AI assistance

✓

Transparent pricing with no setup fees and a 14-day free trial

✓

AI Copilot reduces dispatch workload and prevents SLA breaches with real-time optimization

✓

Modern real‑time dispatch powered by WebSockets (Reverb) and push notifications

✓

White-glove migration from legacy systems like iCabbi and Autocab

Overview

TaxiCloud is a modern dispatch operating system purpose-built for taxi and private-hire fleets, initially focused on the UK and Ireland market. It unifies bookings, live dispatch, a driver app, a passenger app, payments via Stripe and PayPal, council licensing compliance reports, and an AI Copilot into a single, multi-tenant SaaS platform. Trusted by over 320 fleets across 14 countries, TaxiCloud processes thousands of jobs daily with sub-second dispatch updates and robust cloud infrastructure.

Full Description ▼

The platform covers all operational facets: booking management supports instant, recurring, and return journeys, as well as an embeddable widget for fleet websites. Live dispatch features a drag-and-drop console with real-time WebSocket (Reverb) broadcasts and Firebase Cloud Messaging (FCM) push to drivers. The dedicated Android driver app enables GPS tracking, one-tap offer acceptance, in-app chat, ratings, cash or Tap-to-Pay transactions, and earnings settlements. Smart pricing rules handle fixed routes, hourly rates, mileage, surcharges, promo codes, and airport tiers, while comprehensive reporting exports to Excel and PDF.

A standout feature is Tempo Copilot, an AI dispatch assistant that monitors the fleet in real time, flags SLA breaches, and suggests optimal driver assignments based on proximity, ratings, and idle time. Operators interact via a conversational interface; commands like 'assign nearest' auto-dispatch with a single confirmation. The copilot integrates with the dispatch board to reduce manual decision-making and accelerate job allocation.

TaxiCloud offers transparent, driver-based pricing with no setup fees: Starter (£49/month for up to 5 drivers), Pro (£149/month for up to 25 drivers, including the AI Copilot and AI Website Builder), and Pro Max (£349/month for up to 100 drivers, multi-base coverage, Reverb broadcasts, and a dedicated onboarding manager). All plans include a 14-day free trial. The vendor provides white-glove migration from legacy systems such as iCabbi, Autocab, Cordic, and TaxiCaller in 5–10 business days. The tech stack uses a modern Aurora UI, open APIs, and integrates with industry partners like Booking.com, Transferz, Mozio, and Klook.

Pros & Cons

Pros

+

All-in-one platform consolidating booking, dispatch, payments, compliance, and AI assistance

+

Transparent pricing with no setup fees and a 14-day free trial

+

AI Copilot reduces dispatch workload and prevents SLA breaches with real-time optimization

+

Modern real‑time dispatch powered by WebSockets (Reverb) and push notifications

+

White-glove migration from legacy systems like iCabbi and Autocab

Cons

−

Limited geographic compliance support (primarily UK and Ireland)

−

Driver app available only for Android; no iOS version

−

AI Copilot and advanced features restricted to Pro and higher plans

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